This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
Personal Data
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Your Rights
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the information provided at the end of this document.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Data We Collect
We may collect some or all of the following personal data (this may vary according to your relationship with us:
- Name
- Address
- Email address
- Telephone number
Uses of Personal Data
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you or because it is in our legitimate business interests to use it.
Your personal data may be used for one of the following purposes:
- Supplying our services. Your personal details are required in order for us to enter into a contract with you.
- Communicating with you. This may include responding to contact forms, emails or calls from you.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by with information and news about our business. You will not be sent any unlawful marketing or spam.
We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
How Long Personal Data Is Kept
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
- Personal data will be retained so long as it is useful either for contract purposes or for legitimate communication interests.
How and Where Personal Data Is Stored
We will only store or transfer your personal data in the UK. This means that it will be fully protected under GDPR.
The security of your personal data is paramount to us, and to protect your data, we take a number of important measures, including the following:
- Using a secure server.
- Maintaining personal, unrecorded login information for our staff.
- Securing our offices as required by our insurance.
Sharing of Personal Data
We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
Access to Personal Data
If you would like to know what personal data hold about you, you may request a copy of this via a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal address provided at the end of this document.
Generally we do not charge for a subject access request, however if the request is found to be ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs.
In terms of a standard subject access request, we will generally provide a complete response, including a copy of your personal data within four weeks. If the request is more complex in nature, we may take up to three months, during which you will be regularly informed of our progress.
Contact Info
For personal data and/or data protection queries, including subject access requests, please contact us via the following details:
Email address: admin@studio-zed.com
Telephone number: (+44)1225 342837
Postal Address: 432 Gloucester Road, Horfield, Bristol, BS7 8TX
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary as a response to changes in the law, or if we change our business in such a way that affects personal data protection.
Any changes will be made available via our website.
